Kadenwood
PerspectivesValuation

Platform or add-on is worth more than a turn, and it is decided before the process

Heating and cooling multiples reset by roughly four turns and have stayed there, add-ons now account for more than four in ten transactions, and platform creation has stalled. For an owner in the residential trades, which category the business falls into is the single largest determinant of price.

Author

  • Louis Garoz-FergusonFounder & Managing Partner

Currency

As of August 2026

Rows of rooftop mechanical air handling units and ductwork on a flat commercial roof.

Where has home services pricing settled?

At a level roughly four turns below the last cycle, and the reset looks structural. Heating, ventilation and air conditioning services multiples settled at 9.5x EV/EBITDA and 2.0x EV to revenue across 2024 to year-to-date 2026, down from 13.3x and 2.3x across 2021 to 2023, with the broader category at 11.4x from 13.4x (Capstone Partners, HVAC Services M&A Update, 27 July 2026).

Volume held roughly flat while that happened, at ninety-two transactions year to date in 2026, down 4.2% year over year (same source). A market that keeps transacting at a materially lower level is repricing rather than pausing, and the analysis expects accelerated activity through year-end 2026 on add-ons and tuck-ins, at the reset pricing rather than at a recovery to the old level.

The transaction mix tells the more useful story. Private equity add-ons accounted for 41.3% of all transactions, platform creations edged down to nine from ten, and sponsor volume was essentially flat at forty-seven against forty-six, while public strategics rose from five deals to eleven and private strategics fell eleven deals to thirty-four (same source). More consolidation into existing platforms, less creation of new ones.

The whole-market spread between the two categories is the number to hold onto. Platforms transacted at 7.6x against 6.5x for add-ons, the widest spread in that series (Mercer Capital, Middle Market Transaction Update Summer 2026, on GF Data figures as of Q1 2026). That is a general middle-market figure rather than a sector figure, and it establishes the direction: the platform premium is real and it is widening.

What makes a business a platform rather than an add-on?

Scale, management depth and systems, and the honest answer is that most owner-operated trades businesses fail on the second and third rather than the first. Buyers describe the requirement as being able to run the business and integrate others into it without the acquirer supplying the management.

Scale sets the entry condition. A platform has to carry the overhead of a management team, a finance function and an integration capability, which is why sponsors look up-market for them. Below a certain size the arithmetic simply does not work, and a good business at that size is an excellent add-on rather than a disappointing platform.

Management depth is the requirement owners most often underestimate. If the owner is the estimator, the recruiter, the escalation point for difficult customers and the person who signs off pricing, then the business does not have a management team, it has an owner with staff. A platform buyer needs a general manager, an operations lead and a finance function that continue after closing.

Systems is the third and it is where the residential trades most consistently fall short. Dispatch and scheduling, call booking and conversion tracking, technician utilization measurement, pricing discipline and job costing all have to be in place and reliable, because a platform's value is its ability to impose those disciplines on the businesses it acquires. A business that runs on the owner's judgment cannot export a system it does not have.

What a buyer requires before treating a home services business as a platform
RequirementPlatformAdd-on
ManagementA general manager, an operations lead and a finance function that continue after closingThe owner performs several of those roles personally
SystemsDispatch and scheduling, call booking and conversion tracking, job costing and technician utilization all captured reliablyOperational metrics reconstructed manually or not measured at all
Revenue qualityService agreements with measurable penetration and renewal ratesPredominantly transactional installation and repair revenue
Integration capabilityDemonstrated ability to absorb another business and impose its own processesNo integration experience; the acquirer must supply it
Effect on pricingAcross the middle market generally, platforms transacted at 7.6x against 6.5x for add-ons, the widest spread in that seriesPriced on standalone earnings, with the acquirer capturing the combination benefit
The platform and add-on spread is a whole-market figure from Mercer Capital's Middle Market Transaction Update Summer 2026 on GF Data figures as of Q1 2026, not a home services figure. The four requirements above are drawn from our own mandate practice and from what acquirers in this sector ask for; no publisher issues platform criteria or a home-services-specific platform premium, and none should be represented as though it does.

“The conversation that changes an outcome in this sector happens two years early. An owner asks what their business is worth and the real answer is that it depends on whether they spend the next eighteen months putting in a dispatch system, a job costing discipline and a general manager. Do that and they are a platform. Do not and they are somebody else's add-on, and the difference is more than a turn.”

Louis Garoz-Ferguson, Founder & Managing Partner

What does the systems gap actually cost?

It costs the platform premium, and it costs credibility in diligence on every number that depends on operational data. Those two are related: a business without systems cannot evidence the metrics a buyer wants to underwrite, so the buyer discounts both the earnings quality and the growth case.

The specific measures a buyer will ask for are ordinary and most owner-run businesses cannot produce them cleanly. Revenue and gross margin per technician. Calls booked against calls received, and the conversion rate between them. Average ticket by job type and its trend. First-time fix rate. Membership or service-agreement penetration and its renewal rate. Technician utilization and overtime. None of that is exotic, and all of it is invisible without a system that captures it.

The recurring revenue question is the one with the most value attached. Service agreements convert a transactional business into a contracted one, and in every sector this year the businesses attracting capital have been those with recurring, contracted revenue. An owner who can show membership penetration, renewal rates and the revenue attributable to members is presenting a different business from one that shows a good year of installations.

There is real demand pull to be captured for those that can evidence it. One operator reported commercial heating and cooling orders up 35% with data centre orders up more than 500% in a single quarter (Capstone Partners, HVAC Services M&A Update, 27 July 2026). A residential-led business with a growing commercial or institutional segment has a genuine growth story available, but only if the segment reporting is clean enough to prove it.

Who is actually buying at the smaller end?

A wider and less institutional set than owners expect, and the composition has shifted. Private equity buyers were involved in only 11% of lower-middle-market transactions, meaning those at or below fifty million dollars, and lower-middle-market deals are more than 40% of all M&A transactions (SRS Acquiom, 2026 M&A Deal Terms Special Report on lower middle-market deals, published 5 June 2026).

The fundless buyer universe has roughly doubled. There are approximately 1,400 active independent sponsors, about double the 2019 count (Bloomberg, 28 July 2026, citing McGuireWoods, read via McGuireWoods, 29 July 2026). For a seller in the ten to fifty million dollar band this is now a primary channel, and it carries a specific risk that has to be diligenced: an independent sponsor raises the equity after signing, so financing contingency is a real execution question rather than a formality.

Competition for buyer attention at the small end is the highest it has been. There were 3,523 businesses brought to market through one lower-middle-market platform in the second quarter of 2026, up 4.79% year over year and the highest quarterly total on record (Axial, The SMB M&A Pipeline Q2 2026, published 21 July 2026). Record supply meeting a narrower institutional bid means the process, not the asset, decides who gets looked at.

The consideration structure at that end is also more contingent than owners assume. Thirty-five percent of the smallest lower-middle-market transactions, meaning those with closing payments at or below twenty-five million dollars, include an earnout, and 29% do across all deals at or below fifty million (SRS Acquiom, 5 June 2026), while across the general population closer to one in five earnout dollars is actually paid (SRS Acquiom, published 7 July 2026). A headline number at this end of the market should be discounted to cash at closing before it is compared with anything.

So should an owner sell now or build first?

It depends on which side of the platform line the business sits, and the honest calculation is arithmetic rather than sentiment. If the business is already a credible platform, the case for going now is strong: pricing has reset and is not expected to recover to the last cycle, the buyer set is active, and the supply of competing sellers is at a record.

If the business is close to platform status but missing management depth or systems, the case for eighteen months of work is genuinely strong, because the gap between platform and add-on pricing is wider than the pricing risk over that period. That is one of the few situations in this market where waiting is affirmatively correct rather than merely comfortable.

If the business is clearly an add-on, then the work to become a platform is a business-building project rather than a sale preparation, and most owners who have decided to sell are not the right people to run it. In that case the value comes from finding the acquirer for whom the business is worth most, which is usually the one whose existing footprint your service area completes.

In every case the preparation is the same: at least thirty-six months of clean, normalized monthly financial statements and a quality of earnings report commissioned early rather than in reaction to a buyer's findings (Capstone Partners, Capital Markets Update, 4 June 2026). In a trades business the monthly detail matters because seasonality drives both revenue and labour cost, and the seasonal pattern is exactly where the earnings argument gets made.

As of August 2026

Sources: Capstone Partners, HVAC Services M&A Update, 27 July 2026, for multiples settling at 9.5x EV/EBITDA and 2.0x EV to revenue across 2024 to year-to-date 2026 against 13.3x and 2.3x across 2021 to 2023 with the broader category at 11.4x from 13.4x, for ninety-two transactions year to date at minus 4.2% year over year, for private equity add-ons at 41.3% of all deals with platform creations at nine against ten and sponsor volume at forty-seven against forty-six, for public strategics rising from five to eleven deals while private strategics fell eleven to thirty-four, for the expectation of accelerated activity through year-end 2026 on add-ons and tuck-ins at reset pricing, and for one operator reporting commercial heating and cooling orders up 35% with data centre orders up more than 500% in a single quarter; Mercer Capital, Middle Market Transaction Update Summer 2026, published July 2026 on GF Data figures as of Q1 2026, for platforms at 7.6x against add-ons at 6.5x as the widest spread in the series, a whole-market rather than sector figure; SRS Acquiom, 2026 M&A Deal Terms Special Report on lower middle-market deals, published 5 June 2026, for private equity buyers involved in only 11% of lower-middle-market transactions, for lower-middle-market deals representing more than 40% of all M&A transactions, and for earnouts in 35% of transactions with closing payments at or below twenty-five million dollars and 29% across all deals at or below fifty million; SRS Acquiom, M&A Earnout and Milestone Trends, published 7 July 2026, for closer to one in five earnout dollars actually being paid across the general private-target population; Bloomberg, 28 July 2026, citing McGuireWoods and read via McGuireWoods, 29 July 2026, for approximately 1,400 active independent sponsors, roughly double the 2019 count; Axial, The SMB M&A Pipeline Q2 2026, published 21 July 2026, for 3,523 businesses brought to market in the second quarter at plus 4.79% year over year and the highest quarterly total on record; Capstone Partners, Capital Markets Update, 4 June 2026, for the thirty-six months of clean normalized monthly financial statements standard and early quality of earnings guidance. No publisher issues technician utilization, call conversion or membership penetration benchmarks for this sector, so no thresholds are quoted here. Companion articles on this site cover add-on acquisitions, how earnouts are actually paid, and why route density drives value in service businesses.

Platform status is built in the eighteen months before a process, not argued during one.